Be present in your customers' digital living room – their smartphone
35 times more effective than email,
3 times the users of WhatsApp
74 %
of customers prefer to interact with a brand via RCS
35 x
more likely to read RCS messages than emails
Your Advantages
Comply with GDPR while protecting their privacy.
With simple and personalized messages that build trust and loyalty.
Achieve measurable success through targeted communication.
Reduce marketing costs with a cost-effective alternative to traditional channels.
Gain Your Customers' Attention with RCS
Enjoy the benefits of secure, GDPR-compliant communication and a customizable software solution with no technical effort.
Use images, audio, video, and interactive buttons to provide a unique customer experience.
Send interactive messages directly to your customers' SMS inbox - no downloads required.
Your Features
💡
More Attention, More Interaction, More Revenue
WhatsApp Nachrichten
Users are annoyed by promotional messages in private chats, which negatively affects the user experience
No spontaneous marketing activities possible, as each message must be registered as a template.
Lower data security, as data is sent to the American company Meta.
RCS-Nachrichten
Business messages are more welcome, as RCS, like SMS, is no longer used for private messages.
Immediate and spontaneous marketing activities without delay, increasing efficiency.
Highest data security, as all data remains 100% in Europe and is fully GDPR-compliant.
Success Stories
Many companies report their successes with RCS, revolutionizing their customer communication. Some of these success stories can be found on platforms like Google that support RCS. These examples demonstrate the versatility and effectiveness of RCS.
Be inspired by the numerous application possibilities and discover the impressive results worldwide.
Mobivity
Our RCS campaigns have achieved very high response rates in the native messaging app.
—Carissa Ganelli, Chief Digital Officer
BODEMER-AUTO
We are delighted with the increased customer engagement thanks to interactive buttons and a variety of vehicle options in our campaign.
—Antoine Bourdy, Marketing Manager at BodemerAuto
UnoTV
We have seen a 68% increase in engagement compared to our SMS program. RCS offers us a new way to reach our customers with more interactive and engaging messages.
—Alfonso Sánchez Navarro, Head of Digital Platforms
FINTONIC
We have created a visually appealing, intuitive and relevant interaction that solves app users' problems and improves the customer experience. We can't achieve this with SMS, email or push messages.
—Alejandro Reveles, Lead Generation Manager, Fintonic
SNAPTRAVEL
RCS allows us to provide an enjoyable conversation via native messaging, which improves the customer journey and directly impacts sales.
—Hussein Fazal, Co-Founder & CEO
CALLFIRE
We see the potential of RCS to significantly increase the convenience and security of our interactions with end users.
—Frank Villavicencio, VP of Product Development
OVERSTOCK
By implementing RCS, Overstock.com has created a better customer experience by personalizing interactions with customers and engaging them on their schedule.
—Jimmy Budnik, VP of Customer Care
Häufig gestellte Fragen
What exactly are RCS messages and how can I use them?
RCS messages are the future of smartphone communication, providing the opportunity to connect with your customers directly and engagingly.
Imagine being able to send messages that not only contain text but also pictures, videos, and interactive elements tailored to the individual needs of your customers.
Whether special offers, quick surveys, or direct support - RCS makes it possible to communicate in a whole new way.
With Guest Connect, you can easily utilize these possibilities and thus build a deeper, more personal connection with your customers.
For which companies is Guest Connect suitable?
Guest Connect is ideal for large enterprises with recurring customers. Our long-standing experience shows that we can meet the high demands of these companies very well. We focus on the technical integration of RCS for enterprises and additionally offer comprehensive marketing expertise. This helps to use customer data effectively and conduct targeted marketing campaigns.
Why is Guest Connect particularly suitable for large enterprises?
Our advantage – we ourselves are not a large corporation! With fewer decision-makers, we can meet the individual needs of our customers more quickly and precisely. Our functions are usually sufficient to run successful messaging marketing. However, if there are additional requirements, we are experts at programming them quickly and effectively and adapting to the needs of the customer. Enterprises benefit from having a direct responsible person in the messaging area, rather than just an additional software solution.
What is the difference from WhatsApp and Co.?
The main difference is that RCS does not require a separate app to be used. While WhatsApp and similar services are mainly intended for communication with friends and family, RCS is better suited for business messages, as communication occurs separately. Additionally, Guest Connect is an Austrian company, ensuring that all data remains 100% in the EU and is not forwarded to American companies, increasing data security.
Why should I send RCS messages via Guest Connect?
RCS messages are specifically designed for companies that value brand identity, security, and professional integrations. As a European company, we take data protection very seriously and offer you a platform specifically designed for the needs of modern, data-driven companies. RCS allows you to seamlessly integrate rich media content, such as images, videos, and interactive elements, into your messages. This results in deeper customer engagement and improved response rates.
What costs will I incur?
The costs depend on which countries RCS messages are sent to. Since we work with large enterprises and therefore a very high number of messages are sent via Guest Connect, we get the best prices and can pass these benefits on to our customers. One thing is certain: it is significantly cheaper than WhatsApp messages. While WhatsApp messages cost 12 cents per conversation, our RCS prices range between 6 and 8 cents per message.
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